About This Course
This course to root cause analysis (RCA) is intended to provide root cause investigators with a tool kit for the quick and accurate selection of the appropriate tool during a root cause investigation.
Root cause analysis is the search for the underlying cause of a quality problem. There is no single RCA method for all situations; however, the RCA should involve empirical methods and the selection of the appropriate tools for the problem under investigation.
Learning Objectives
Provide a guide to empirically investigating quality failures using the scientific method in the form of cycles of Plan-Do-Check-Act (PDCA) supported by the use of quality tools.
Material Includes
- Downloadable course notes from MALYOMAR Learning Platform
Requirements
- • MS Team account with.
- • MS Whiteboard.
Target Audience
- This course is designed for engineers, managers and quality personnel who are involved in any kind of projects.
Curriculum
20h
Introduces the scientific method and explains its relevance to RCA when combined with PDCA.
The classic seven quality tools
The seven management tools
Explains how Exploratory Data Analysis (EDA) can be used during an RCA how to handle RCAs resulting from customer quality complaints using an 8D report
Case study
How to select the tool and how to apply
Your Instructors
MALYOMAR
See more
Mahmoud Abdallah
Authorized Training Instructor, ASME
- ASME B31 Committee member,
- ASME Authorized Training Instructor,Â
- President of Society of Piping Engineers and Designers-Egypt Chapter
- Certified as Value Methodology Associate VMA from SAVE® InternationalÂ
- Head of Department -Plant Layout and Piping, thyssenKrupp Uhde.Â
- Certified as Pan-Arab Energy Management Professional.
